|
Problems signing in
or staying signed-in ?
Mozilla
Firefox users: Latest versions of Mozilla Firefox are known to
mismanage CureZone cookies, repeatedly forcing CureZone users to log on (on
every attempt to post a new message).
Solution for this problem:
You should not be forced to log
on CureZone more often then once in every 3 months. If you are forced to log on
more often, then you most likely have a problem with your browser, or problem
with cookies.
Problems with Cookies
If you encounter problems while logging on,
Please make sure that "Cookies" are enabled on you browser.
You can also try to close current browser window,
and to open a new window, and then log on.
Solving some of the problems
with staying logged on:
Delete all cookies!
Many problems can be solved by
deleting all cookies!
How to delete all cookies from
your browser?
Windows Internet Explorer:
-
Close all browser windows but one.
-
Make sure you are not on any CureZone page. (Go anywhere else but
CureZone)
-
Click on the main menu:
Tools -> Internet Options
-
General Tab
Locate button "Delete Cookies"
-
Delete all Cookies
-
Close that browser window.
-
Restart your computer.
After you log on again on Windows,
you should be able to log on CureZone and stay logged on for many weeks.
If the same problems persists,
please try to repeat
this process one more time!
How to Enable Cookies?
To enable cookies, follow the instructions below for the browser version you
are using.
Microsoft Internet Explorer 5.x, 6.x
- Select "Internet Options" from the Tools menu.
- Click on the "Security" tab.
- Click "Custom Level" button.
- Scroll down to the "Cookies" section.
- To enable:
- Set "Allow cookies that are stored on your computer" to
"Enable".
- Set "Allow per-session cookies" to "Enable".
- Click "OK".
Microsoft Internet Explorer 4.x
- Select "Internet Options" from the View menu.
- Click on the "Advanced" tab.
- Scroll down to find "Cookies" within the "Security"
section.
- To enable:
- Select "Always accept cookies".
- Click "OK".
Netscape Communicator 4.x, 5.x. 6.x
- Select "Preferences" from the Edit menu.
- Find the "Cookies" section in the "Advanced"
category.
- To enable:
- Select "Accept all cookies" (or "Enable all
cookies").
- Click "OK".
- To get a prompt: Check "Warn me before accepting a
cookie" and select "Accept all cookies"
or "Accept only cookies that get sent back to the
originating server"
- Click "OK"
Netscape Navigator 3.x
- Select "Options | Network Preferences..."
from the main menu.
- Change to the "Protocols" tab.
- Navigator 3.x does not have an option to completely disable
accepting cookies.
To get a prompt: Check "Accepting a Cookie"
under "Show an Alert Before"
- Click "OK"
Still having problems?
Email us for help
|