I'm on my way to check out the link you shared right now. :)
I agree that forgiveness is a big part of healing. And the funny thing is that it actually becomes easier, almost a no-brainer when I realize that we are all one, and that to hold a grudge against someone is like drinking poison yourself. I don't want to hurt myself! When I see others as myself, it's easier to love others and let go of what happened in the past.