Hey JSL if you're talking about Sargvy I'm pretty sure he is healed. He RARELY posts on here anymore and last time I talked to him I asked him the same thing about him not actually being healed and just managing the condition and he said that he lives in one of the coldest climates on earth and that almost EVERYONE in his country applies lip balm to protect them....So perhaps he really is healed and during that time, which was winter by the way, he was just protecting his lips with Bepanthen. And honestly Bepanthen hasn't given me any problems so far. I don't have the nappy rash version though, it's the wound healing version. I have this cool little electronic heater that is in the shape of a TV satellite dish that I use to heat up my Bepanthen so that it melts it slightly to where it's waaaay easier to put on without taking dead skin off, plus it goes on pretty clear! Just my 2 cents!!