The natural oatmeal soap is a good choice which should bring immediate benefits to your skin. This should also help with the lotion. Sometimes, you need to give the skin a break (a day or two) in between products before starting them immediately (especially if you've used steroid creams/medications on the skin). This may have been the case with the lotion (you needed to give the skin a break before starting the lotion). In addition I still feel that chlorine or fluoride in your water may be reacting with the lotion to promote the burn. Normally, I would quickly tell you to stop the use of the lotion, because you are probably displaying an allergic reaction to it. However, and because you've stated that your skin has improved with the use of the lotion, I tend to believe that chlorine or fluoride in your water is promoting the irritation. After you've addressed the water purification/filtration, I can get a better understanding of what is really going on. Maybe you should give your skin a one or two day break from any type of moisturizer or skin cream until you've addressed the water purification issue. Your skin's reaction signals, to me, that your skin is extremely raw/sensitive; and therefore, needs the break. This is also one of the reasons I make the suggestion that you test the lotion on a small area of the skin first before purchasing. Your skin should not burn with the application of the lotion.